Customer Spotlight: Jeana Harms Discusses Input Inventory Management
By Agustina Sacerdote, 06.15.2016

Jeana Harms is a CFO at Clete Inc., a family row crop and cattle operation in Gering, Nebraska. She has been a Granular customer since June 2015. We caught up with her recently to understand how she makes input inventory management decisions throughout the season.

Tell us about yourself and your farm.
Clete is a diversified farming and cattle operation. We farm corn, sugar beets, wheat, dry edible beans, and alfalfa, mostly under irrigation. We run a cow/calf herd as well, and operate three feedlots. My background is in finance, actually. I got a degree in Accounting and then worked as a loan officer at Farm Credit. That’s where I met Mike, my fiance, who runs the farm. My role officially is CFO but I take care of all of our data management – more than just the financials. I don’t decide what seed goes where, but I give the guys the data to help them make the decision.

Describe your process for planning what inputs you’ll need each growing season.
The five of us (the two farm owners, our agronomist, our ops manager and myself) sit together to figure it out. We used to decide how many acres of each crop we were growing where, and then manually estimate what inputs we would need. Now we use software to develop our crop plans, and it gives us a quick total of each product we’ll need the upcoming year.

What strategies or practices do you rely on to make sure you’re getting the best prices?
Based on our volume, we will check with a few different suppliers to compare prices. We do almost everything locally – we get good prices locally. We don’t switch for pennies, though. The relationship we have right now is important – we rely heavily on customer service and really value the ability to get our products right when we need them. Waiting a day is a big deal, so the delivery is important. We’ll probably get our own tanks soon so that we can do it on our own.

How do you keep track of your input inventory throughout the season?
We have software that keep track of this for us. As we complete our field tasks and put in our deliveries, we can easily access what our inventory to know what we have and what it should be. Since we get fertilizer delivered to the fields directly, we know how much was applied where and when. Everyone puts it on their mobile app and then I can see it on my side on my desktop.

We used Excel before. And we had to trust our suppliers a lot more and had to rely on a text message or a phone call. Now I’m much better at catching errors because I have an app I can hold everyone accountable to. When they don’t do it, I get on ‘em.

How do you manage unexpected changes in plans or field activity?
It depends on whether the operator is in the field already. If we know about it before the operator is in the field, we will change the task in our software so that his work order is correct when it shows up on his mobile phone. If, for instance, our spraying operator is in the field already and he needs to use a different chemical, he will change this on the phone app and then apply it.

Three days ago we changed a few fields from corn to beans. I can manage these from the computer, on my side, but then the guys see it when they’re out. And if they change what they’re doing and then enter it in the app, I see it on my computer when they hit “Complete” on the work order.

What advice would you give other farms to improve their inventory management?
Obviously for me, the most important is technology. But even with the technology, communication is key. Getting employees on board, and explaining to them why we’re doing what we’re doing. I have meetings with them to explain the importance of our data. They buy into that and they realize that this is their job, and that they can make a difference on whether the company makes money or not. Having the employee care about it. That’s helped us the most. Doesn’t matter what systems you have in place if the team doesn’t believe they can help everyone.

How has Granular’s farm management software caused you to think differently about your business overall?
We now utilize Granular to keep track of all of this for us. As we complete our tasks and input our deliveries, we can easily access what our inventory should be. It’s made it clear that we can’t really rely on our memory. We’re all so busy, and we all think “oh well, I’ll write it down later.” There’s a high chance that you’re not writing the right thing.

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