Where is your Customer Success team? How can I access them?
Our Customer Success team is located across the United States. As a customer, you’ll have a dedicated CS rep, whom you can contact any time. You’ll also have access to a Live Chat forum and phone support. We’ve also recently redesigned our Customer Success web platform, where you can access product FAQs, video tutorials and webinars at your convenience.
You can reach Customer Success via phone at 1.888.843.4924 or email at firstname.lastname@example.org.
How often do you release new features?
We usually release new features several times a month. Every quarter, our customers are alerted to what features and functionalities have been launched, and what is coming next.